Fashion Plus Styles - Return & Refund

1. Returns Policy

We want you to love your Fashion Plus Styles ethnic wear. If you are not completely satisfied with your purchase (size issues, fit, or color differences), you can initiate a return or exchange request within 7 days of receiving your order.

To be eligible for a return or exchange, the products must be:

• Unused, unwashed, unaltered, and undamaged.
• In their original condition with all brand tags, labels, and original packaging intact.
• Accompanied by the original invoice/delivery note.

2. Return & Reverse Pickup Process

To initiate a return, please email us at [EMAIL_ADDRESS] or WhatsApp us at +91 1234567890 with your Order ID and the reason for return.

Reverse Pickup: We offer reverse pickup services across most pin codes in India. Our courier partner will pick up the package from your address within 2-3 business days of request approval.

Self-Shipment: In rare cases where reverse pickup is unavailable for your pin code, we will request you to self-ship the package to our return address. We will reimburse you with a shipping coupon of up to ₹100 upon sharing a valid courier receipt.

3. Refunds

Once we receive the returned product at our warehouse, it will undergo a standard quality check. Upon successful verification:

Prepaid Orders: The refund amount will be credited back to your original payment method (Credit/Debit Card, Net Banking, UPI, or Wallet) within 5 to 7 business days.

Cash on Delivery (COD) Orders: Refunds for COD orders will be processed via Bank Transfer or UPI. You will be requested to share your bank account details or UPI ID securely via email/WhatsApp. The refund will reflect in your account within 5 to 7 business days.

Please note: The Cash on Delivery (COD) handling charge of ₹50 is paid directly to courier partners and is non-refundable.

4. Exchanges

We offer size and color exchanges if you require a different fit. The first exchange request is processed **free of shipping charges**. If the requested size or style is out of stock, we will issue a refund or store credit. Any subsequent exchanges on the same order will incur a flat shipping charge of ₹100.

5. Damaged, Defective, or Incorrect Items

Every garment undergoes a thorough quality check before dispatch. However, if you receive a damaged, defective, or incorrect item:

Please contact us within 48 hours of delivery with clear photos or an unboxing video showing the issue. We will arrange a free exchange/replacement or issue a full refund including shipping costs. Unboxing videos are highly recommended to expedite verification.

6. Return & Exchange Exceptions

Certain items cannot be returned or exchanged:

• Custom-tailored, altered, or personalized garments.
• Products purchased under clearance, end-of-season sales, or specific promotional discounts (clearly marked as non-returnable on the product page).
• Items that show clear signs of wear, makeup stains, perfume scent, or washing.

7. Return Warehouse Address

Please dispatch all authorized returns to:
Fashion Plus Styles Returns Desk
Prakash Mohalla, East of Kailash,
New Delhi - 110025,
Delhi, India
Contact: +91 123456789

8. Policy Updates

We reserve the right to modify our Return & Refund Policy at any time. Any changes will be published on this page. For any further queries, please reach out to us at [EMAIL_ADDRESS].